Bharatpur Electricity Services Limited (BESL) is a Franchise of Jaipur Vidyut Vitran Nigam Limited (JVVNL) and a subsidiary of CESC Limited owned by the state government of Rajasthan. BESL is a public sector company with the service of distribution and supply of electricity in rural and urban areas of Bharatpur, Rajasthan.
Bharatpur is an eastern district of Rajasthan and many people reside here. Many villages and towns are getting services from BSEL and these customers are also facing many issues related to electricity services in their concerned areas or at home.
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If you are an active customer of BESL, frequent electricity supply power outage-related issues are faced with you. Any other issues related to electricity services like bill amount is wrong, error in arrear amount or other bill-related issues, transformer failure, voltage-related issues, or other types of complaints that you want to get solved.
Complaint Hub can help to solve them and tell you where to raise such complaints of BESL in Bharatpur. We have tables with the information of customer care toll-free helpline numbers, and WhatsApp Numbers to lodge your complaint. You can call or message to get redressal of your problem.
We have also a list of BESL portal links for your convenience to lodge online complaints in right place and can track them in one click. Get the listed information from the below tables and raise your issue to get a sooner resolution.
How to Register Electricity Complaint to (BSEL) Bharatpur Electricity Services Limited
The Process to complain about electricity services to BSEL in Bharatpur:
- Customer Care: Click on the customer care helpline numbers of BSEL below and call on these toll-free numbers to lodge your complaints
- WhatsApp: Click on the WhatsApp number of BSEL to lodge the complaint directly on WhatsApp from the below list.
- Online Complaint: To lodge an online complaint, choose the type of complaint and visit the links of the complaint form of the BSEL portal from the below list.
- Grievance Form: Fill out the complaint form for the electricity supply off or outage complaint with the details of 1. connection number, 2. Address, 3. powerhouse name (division, sub-division), 4. category/type of issue.
- Type of Service: In the last, provide detailed information on the issue and choose from 1. OH (overhead) or UG (underground) 2. LT or HT, 3. Home or Area
- Submit Form: Submit it and note down the complaint reference number to track the complaint of BSEL.
Follow the same procedure for all other types of complaints about electricity issues of BSEL – Power Theft report, online Application for new electricity connection of BSEL in Bharatpur, or registration for online services of BSEL.
Electricity Complaint Redressal Time: Immediate (24×7) or May take 6 to 60 days (Depends on the Issue)
Grievance Redressal Fee: ₹0/- (No Charges)
Customer Care Helplines Numbers of BESL Electricity Services to Register Grievances in Bharatpur
Call on these customer care helpline numbers of BESL (Bharatpur Discom) Electricity to register a Complaint about the issues of electricity services:
| BSEL Electricity Complaint Helpline Numbers | BESL WhatsApp Number |
|---|---|
| 18001021912 | +917230044001 |
| 18002001912 | +917230044002 |
| 01413532000 |
Trusted Source – 1. BSEL |
Links of BESL (Bharatpur) portal to Lodge Online Electricity Complaints
If you want to register an online complaint related to the electricity services of BESL then visit these links that are mentioned below for your comfort:
| Register/Log in for Online Electricity Services of BESL | Register/Log in |
|---|---|
| Lodge BSEL Electricity Supply Off Complaint | Lodge Complaint |
| Register a Power Theft Complaint | Report Now |
| Apply for New BSEL Electricity Connection | Apply Now |
Trusted Source – 1. BSEL | 2. JVVNL | RERC
Categories and Types of Complaints Related to BESL (Bharatpur Discom) Electricity:
Complaint about electricity Issues of:
Please find below a list of common complaints related to the services of Bharatpur Electricity Services Limited:
- Electricity Bill-related issues: A wrong or fictitious arrear in the electricity bill, the amount paid but not reflected in the updated bill, over or underbilling of the amount in the invoice, and any other billing-related complaint.
- Transformer-related: Damage, supply issues, overloading, or a blast in the transformer.
- Electricity Meter: Defective meter, loose terminal wires, a category or type of meter change, accuracy errors in reading, unmetered to the new meter connection request, relocation request of the meter from your area to another zone.
- New electricity connection: Enhancement/reduction of power load, electricity pole request, or damage in pole wires, the required documents of electricity connection-related, Saubhagya Scheme, or new connection sanction-related issues.
- Electricity Theft Report: Report electricity theft in your area or to know or claim for cash incentive schemes (if the government launches any such scheme for a specific period).
- Electricity Supply: Low/high voltage issues, an increase in the capacity of the transformer, wire sparking, no power supply in your area or home, 11KV, 33KV, or LT fault voltage issues, streetlight not working or power off, or electricity power transformer-related faults.
- Bribery or Corruption: This is to report if any person or employee of the department demands money or refuses to give services.
- Emergency Services: Report an accident due to electricity or the possibility of an accident due to electrical wire contact.
If you have any other complaint related to the services of Bharatpur Electricity Services Limited, please feel free to reach out to BESL.
