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Central Government Complaints

Central Government, India

The Central Government of India (GoI) has many ministries and departments, also many central government schemes are initiated by them. The government of India provides various public services, policies, and plans & to build infrastructure in the UTs and all over India. Various departments & ministries work with an established executive system.

Note - If a citizen or any person has an issue with the public services & schemes, policies, and infrastructure then they can lodge a grievance against the issue or problem of these services to the central government and its concerned departments.

Grievance Redressal Departments/Ministries

RTI: File an Online RTI to Public Authorities of Central Government

You can submit an online request to the concerned public authority of the central government only. The Nodal Officer will transmit an RTI application to the concerned CPIO (Center Public Information Officer).

EPFO – Helpline Numbers and File an Online Complaint to Employees’...

If EPFO beneficiaries (Employees, Employers, and Pensions) are facing issues in pension contribution, advance withdrawal, saving of funds, claim, provident fund, interests, and EPFO account issues then you can use the helpline numbers, WhatsApp, E-mail, or online grievance portal to lodge an online complaint to the concerned department of EPFO.

ECI Voter Helpline Number: Register Online Complaint to Election Commission of...

You can get help or file a complaint on the toll-free voter helpline numbers of the Election Commission of India (ECI). Also, citizens can register a grievance on the online national grievance services and NVSP. Further, you can write a complaint application to your regional election office (District Election Officer).

India Post – Helplines to Lodge Online Complaint to the Department...

You can call the customer care executive of India Post or can send an e-mail to the support team or concerned department. You can also lodge an online complaint to the grievance officers and higher authorities.

PFRDA – File a Complaint to Pension Fund Regulatory and Development...

The NPS subscribers, APY subscribers, and NPS lite/Swavalamban subscribers of pension funds can register complaints about the claims, transactions, verification, delay in pension fund claim, and other pension services.

NCDRC – File an Online Complaint on E-DAAKHIL to National Consumer...

Consumers can register a complaint on the online complaint portal E-DAAKHIL or can also use the toll-free IVRS number (currently on the trail) to lodge a grievance about the products and services or against the company.

NHB – File a Complaint to National Housing Bank About Housing...

Consumers of housing loans at any Housing Finance Company that is registered under NHB can file a complaint to NHB's GRIDS portal if the grievance is not resolved by the concerned HFCs. You can lodge an online complaint or e-mail the physical grievance form to the NHB Grievance Redressal Office.

TRAI – Register an Online Complaint to Telecom Regulatory Authority of...

If your complaint is not redressed by these concerned wireless telecom companies and broadband/internet providers, even after the final order of the grievance officers (Nodal Officers, Appellate Authority) then you may file a complaint to TRAI, further you can appeal to TDSAT for the quality or standard-related complaints.

Grievance Helplines & Procedures

Many people don't know about the integrated grievance redressal systems of the central government and its ministries to redress complaints about public services. So we have provided all the information on helpline numbers & online citizen grievance redressal portals of different departments & ministries.

Remember - If your complaints are not resolved by the concerned departments & ministries of the central governments, you can file a grievance or petition to the integrated grievance redressal forum & also to the Directorate of Public Grievances (DPG) to get redressal of your issues.

Some Important Departments of The Central Government to Lodge Grievances:

Important - You can use the below information of the helpline details & online complaint redressal portals & grievance redressal authorities (Higher agencies) of the central government & its departments. Read all the instructions, procedures and required information to lodge a successful complaint & also file an instant complaint to the concerned department.

(If further your grievance is not resolved or unsatisfied with the final order, you can approach the High Courts of the Concerned State and the Supreme Court of India.)

Caution - Don't Get Trapped in any Fraud & Cyber Crime Activities and Always Be Aware & use Legal Rights