Dakshin Haryana Bijli Vitran Nigam (DHBVN) is owned by the state government of Haryana. The Zones of Southern Haryana are covered by DHBVN for the distribution of electricity services. This area mostly depends on agriculture and most electricity consumption is used in this field and village areas.
Many villages face frequent electricity power supply outages. They don’t get 22 to 24 hours of continuous supply but merely get electricity for about 16 to 18 hours a day.
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In the summer, many customers face many power cuts in rural as well as urban areas. f you are from these areas and don’t know the process to lodge an electricity complaint to DHBVN or a nearby sub-station.
Some reasons to register complaints to DHBVN on customer care helpline numbers and online portal by complaint form:
Issues that you must approach to register a complaint:
- Electricity Supply Outage/Power off
- Electricity bill related issues/rebates/arrears in the bill
- Transformer failure, load enhancement
- New electricity connection
- Other online services issues, streetlight
Regional Circles of DHBVN South Haryana to Get Electricity Services, Lodge Complaint:
- Bhiwani
- Faridabad
- Fatehabad
- Gurugram – I, II
- Hisar
- Jind
- Narnaul
- Palwal
- Rewari
- Sirsa
Get all the information on the toll-free helpline numbers of DHBVN to lodge your complaint from the below-listed tables. You can click on the customer care numbers and then call and talk to the representative to get a resolution. You can register your complaint by telling your issue to the customer care assistant of DHBVN.
Want to lodge an online electricity complaint? Don’t worry, we have provided all the links to the DHBVN portal in the table that is available below. Visit and fill out the details and submit your complaint.
Using the complaint reference number, you can lodge a grievance against your last complaint to get a transparent redressal. Please visit the Haryana Electricity Regulatory Commission portal and download the form to lodge your grievance.
Trust the Complaint Hub, helplines are provided to lodge complaints, and all details are verified.
How to Register Electricity Complaints, or Apply for New Electricity Connection of Dakshin Haryana Bijli Vitran Nigam (DHBVN)?
The process to register electricity complaints to DHBVN:
Follow this procedure:
Method 1: Lodge complaint by calling on customer care helpline numbers of DHBVN:
- Click on the Customer care numbers from the below table (highlighted in red)
- Directly call on these numbers and register your complaint
- Click on the WhatsApp numbers from the below table and message your issue to the DHBVN office
- Wait for a response and tell your issue or complaints
- Please get the reference number to track the status of your complaint
Method 2: Register Online Complaint on the portal of DHBVN:
- Click the link to the online complaint form below
- Fill in the following details of the complaint form of DHBVN:
- Fill in the Personal details – names, emails
- Enter the account number (from your bill)
- Provide address
- Select a category of your complaint – Supply, meter, bill, or other services (As mentioned)
- Write the Description of your complaint with the required information
- Upload a supportive document against the complaint (Optional)
- Select the Circle, sub-division, and enter the area name (If don’t know the circle or division, click on the search)
- In the final step, click on the submit button and note the complaint number to track the status
The Procedure to Fill Out the Online Application Form for New Electricity Connection of DHBVN:
Step1:
- Visit below the table of online services
- Click on the new electricity connection of DHBVN- Apply Now link
Step 2:
- Fill out the new connection application form, enter the following information:
- Fill in the General information:
- Select – Circle, Division of your area
- Select the category of the connection ( Domestic, other)
- Application type (New Connection or other options)
- Type of supply – Permanent/temporary
- Fill in the Applicant information:
- Applicant Type – Individual or other
- Name, other personal information
- Choose an identity proof – Passport, PAN card, Aadhar Card, Driving Licence, Ration Card, Electoral ID Card (Voter ID), PPP ID, Photo Identity card issued by the government
- Address where electricity supply is required – Enter Aadhar Number
- Enter the required load details – (1. in KW, 2. Purpose of Supply)
- Upload required documents:
- Passport Size Photo (50KB)
- Proof of ownership (Property) (500KB)
- Proof of Identity ( Personal ID card) (500KB)
- Tick on the terms and conditions (read the declaration carefully)
- Enter the captcha and click on the apply button
- Fill in the General information:
- Note down the application reference number and print out your application form
- Use the reference number to track your application on the website
Electricity Complaint Redressal Time: Immediate (24×7) or May take 7 to 60 days (depending on the issue)
Grievance Redressal Fee: ₹0/- (No Charges)
DHBVN South Haryana Electricity Customer Care Helpline Numbers to Raise Complaints
Call DHBVN South Haryana on toll-free customer care Helpline Numbers to register your complaints related to electricity services, bills, or other issues:
| DHBVN Electricity Complaint Numbers (Customer Care) | 1912 18001804334 |
| DHBVN WhatsApp Number | +918813999708 |
| Electricity Theft Report Numbers | 18001801011 |
| WhatsApp Number for Electricity Theft | +917027008325 |
| Zonal(Regional Centres) Complaint Numbers (Theft Report/Others) | Regional Helplines |
Trusted Source – 1. DHBVN
Links to Register Online complaints, Apply for New Electricity connections, and other Services of DHBVN
Loge online complaint or apply for an online application for a new electricity connection of DHBVN, and track your requests and complaints from the below links.
| Email: | 1912@dhbvn.org.in |
|---|---|
| Complaint on Twitter: |  @DHBVN1912 |
| Lodge online complaint of DHBVN: | Register |
| Track online Complaint Status: | Track Status |
| Apply for New Electricity Connection: | Apply Now |
| Log in/Register for Online Services (Urban) | Log in/Register |
| Get Status of Supply Outage in your Area: | Outage Status |
| Consumer Grievance Redressal Forum, DHBVN | Lodge Grievance |
| HERC Ombudsman | Appeal to Ombudsman |
| Online Electricity Bill Payment | Pay Now |
| Solar Metering & Rooftop Service | Apply Now |
Trusted Source – 1. DHBVN | 2. Urja Mitra | 3. HERC
DHBVN (Dakshin Haryana) Electricity Complaint Categories and Types:
Complaint about electricity Issues of:
DHBVN New Electricity Connection and Bill Related Complaints:
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DHBVN Electricity Transformer and Power Supply Related Complaint:
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DHBVN Industrial or Domestic Smart Meter Defects:
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