Transport

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Call the toll-free Redbus customer care numbers of your region, e-mail your concern, or file an online complaint to the support team. Not satisfied/resolved within 30 days? Don't worry! Escalate the matter to Grievance Officer, Redbus.

Some issues, like logistics getting damaged, lost, or shortage in quantity or non-delivery of parcels/goods or luggage, are faced by consumers. For such problems, incidents, and irresponsibility, you can request online a compensation claim and also lodge a complaint to the concerned authorities/nodal officers of the division.

At the divisional office of Indian Railways in the concerned zone, you can lodge a grievance to the ADRM, if your issues are not resolved by the level 1 customer care executive, appointed officers, and online complaint portal Rail Madad.