JBVNL – Lodge Online Complaints About Electricity Issues on Helpline of Jharkhand Bijli Vitran Nigam Limited

JBVNL logo
JBVNL – Jharkhand Bijli Vitran Nigam Limited (source – https://jbvnl.co.in)

Jharkhand Bijli Vitran Nigam Limited (JBVNL) is owned by the state government of Jharkhand. JBVNL is primary an electricity distribution company in Jharkhand. It serves in the Urban, rural, and forest tribal areas of Jharkhand state.

It is a public sector company and is active in almost all regions of the state. Many rural and urban households and industries use electricity provided by the JBVNL.

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JBVNL Electricity Distribution Circles and Divisions in Jharkhand:

  • Ranchi
  • Gumla
  • Khunti
  • Simdega
  • Lohardaga
  • Medninagar
  • Daltonganj
  • Garhwa
  • Latehar
  • Jamshedpur
  • Chaibasa
  • Saraikela
  • Chakardharpur
  • Adityapur
  • Ghatshila
  • Hazaribagh
  • Chatra
  • Ramgarh
  • Kuju
  • Giridih
  • Koderma
  • Dumka
  • Jamtara
  • Sahebganj
  • Pakur
  • Deoghar
  • Godda
  • Dhanbad
  • Nirsa
  • Govindpur
  • Jharia
  • Chas
  • Loyabad
  • Tenughat

In many regions, due to some reasons, customers face the issue of power outages, sparks and many other problems. Many customers that live in forest areas, face frequent power supply disruptions and they don’t know where to lodge their complaints of electricity outages.

At Complaint Hub, Any customer of JBVNL in Jharkhand can lodge complaints related to power supply outage, electricity transformer failure, online, complaints related to a cash payment of bills, discount or issues in arrear of bill issues, new connection or any other complaints related to electricity services by JBVNL.

You can register your complaints on the customer care toll-free helpline numbers, WhatsApp numbers, or e-mail of JBVNL, Jharkhand that is provided below for your convenience.

If any consumer of JBVNL electricity wants to lodge an online complaint on the official portal on the direct grievance page then customers can use the details that are provided below in the table. Lodge a complaint and keep the reference number for further action.

If you have not satisfied with the resolution of the complaint or have not resolved yet can visit and lodge a grievance to Consumer Grievance Redressal Forum (CGRF) on the Jharkhand Electricity Regulatory Commission portal.


All information and data of JBVNL are verified by Complaint Hub, you can raise your concerns on the helplines that are provided below.

JBVNL Electricity Complaint Redressal Time: Immediate (24×7) or take 7 to 60 working days (Depends on the Issue)

Grievance Redressal Fee: No charges (₹0/-)

Helplines of JBNVNL to Register Complaints of Electricity Related Issues in Jharkhand

Register your complaints of electricity supply outages or any other issues related to electrical power services on the toll-free customer care helpline numbers of JBVNL in Jharkhand. Click on the customer care numbers to call directly from the dialer.

JBVNL Electricity Customer Care Helpline Numbers:

JBVNL Complaint Number 1912
Official Contact Numbers View Contact Numbers

Lodge Online Complaint of JBVNL Electricity Services

Any customer of JBVNL can lodge an online complaint about the electricity services issues in their areas or any other related concerns. An online complaint can be registered on e-mail, Twitter or the official portal of JBVNL, Jharkhand.

Visit the links that are available below to fill out the complaint form and note down the reference number of your submitted complaint to track your status.

Links to lodging online electricity complaints of JBVNL:

Email [email protected]
Twitter Twitter idmd_jbvnl
Lodge online electricity complaint Lodge complaint
Track Complaint Status Track Status
JBVNL Local Zone Officer Details Click Here
Regsiter for JBVNL Online Account Register Account
Consumer Grievance Redressal Forum, JBVNL Lodge Grievance
Electricity Ombudsman, Jharkhand File Petition
Consumption Calculator Open Calculator
Pay Online Electricity Bill Pay Now
Apply Online New Electricity Connection Apply Now

Lodge Complaint to JBVNL (JSEB) for these issues

Complaints related to:

  • JBVNL electricity bill amount, online or offline payment, due amount, and any other bill related
  • New JBVNL electricity connection related, not sanctioning or documents, Sabhaugya Scheme related issues
  • Electricity Power failure, Outage of power in your area, transformer blast or sparking, voltage related issues
  • Any complaints related to the domestic or smart meter, meter defects, reading and supply issues, streetlight issue
  • Other types of complaints – Emergency issues, power theft, refund, incentives or reduction or rebate in bill amount etc.


  • Jharkhand Bijli Vitran Nigam Limited – jbvnl portal
  • Jharkhand State Electricity Regulatory Commission – jserc portal



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You can message us directly from our Contact Us page or mail us at SUPPORT - [email protected]. We will respond to you with the procedure and guidance for your issues to get a faster resolution.

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