Jaipur Vidyut Vitran Nigam Limited (JVVNL) is owned by the state government of Rajasthan. JVVNL is one of the largest electricity distribution companies in Rajasthan.
It is a public sector company and provides electricity services to its customers in Jaipur, Dausa, Alwar, Bharatpur, Dholpur, Kota, Bundi, Baran, Jhalawar, Sawai Madhopur, Tonk, Karauli, and nearby districts with the help of its subsidiaries.
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JVVNL Electricity services sub-stations and Zones in Rajasthan:
- Alwar
- Baran
- Bharatpur
- Bundi
- Dausa
- Dholpur (DLPR)
- Jaipur City Circle
- Jhalawar (JHLR)
- Jaipur – JPDC
- Karauli
- Kota
- Sawai Madhopur (SWM)
- Tonk
Many customers of JVVNL belong to tourist places in Rajasthan. Some face issues of power supply outages in Jaipur city, Aravalli hills areas or villages, and rural areas in Thar desert districts.
If you are a customer of JVVNL and facing the issues of JVVNL electricity bill amount error, electricity supply outage, or transformer failure in the city, town, or rural area. At Complaint Hub, get all the verified helplines to lodge your complaint about the JVVNL electricity services.
You can register any grievance related to electricity services issues on the toll-free helpline numbers, E-mail, and WhatsApp numbers that are provided below. You can click on the numbers to call instantly.
You can also lodge an online complaint on the portal of JVVNL by using the links that are provided below in the tables. Click on the links to register your complaint and get a reference number to track your complaint status.
If not satisfied with the services of JVVNL, you can approach the consumer grievance redressal forum (CGRF) of the Rajasthan Electricity Regulatory Commission.
JVVNL Electricity Complaint Redressal Time: Immediate (24×7) or May take 6 to 60 working days (Depending on the Issue)
Grievance Redressal Fee: No Charges (₹0/-)
Helplines of JVVNL to Lodge Complaints Related to Electricity Services Issues
Register complaints related to electricity services issues on the toll-free customer care helpline numbers of Electricity Board, JVVNL, Rajasthan anytime 24×7. All the JVVNL helpline numbers are provided below, click on the numbers to call customer care.
| JVVNL Electricity Complaint Numbers | 1912 18001806507 18001806127 0141-2203000 |
| WhatsApp Number | +919414037085 |
| Emergency/Safety Helpline Number |
0141-4730700 |
If your meter reading is not correct, you can revise the meter reading on the WhatsApp Helpline numbers by sending a photo of your meter and Connection Kno. Use these numbers, write the details and send them on WhatsApp.
| Jaipur Zone WhatsApp Number | +919413375901 |
|---|---|
| Kota Zone | +919413375881 |
| Bharatpur Zone | +919413375882 |
Official Contact Numbers Regional Circles of JVVNL Electricity Board:
| Circle | Contact Details |
|---|---|
| Alwar Circle | View Contact Numbers |
| Baran Circle | View Contact Numbers |
| Bharatpur Circle | View Contact Numbers |
| Bundi Circle | View Contact Numbers |
| Dausa Circle | View Contact Numbers |
| Dholpur Circle | View Contact Numbers |
| Jaipur City Circle | View Contact Numbers |
| Jaipur District Circle | View Contact Numbers |
| Jhalawar Circle | View Contact Numbers |
| Karauli Circle | View Contact Numbers |
| Kota Circle | View Contact Numbers |
| Sawai Madhopur Circle | View Contact Numbers |
| Tonk Circle | View Contact Numbers |
| Upbhokta Seva Kendra Contact numbers | View Contact Numbers |
Lodge Online Electricity Complaint on the Portal of JVVNL, Rajasthan
Any electricity consumer of JVVNL can lodge online complaints related to electricity supply disruption or emergency on the JVVNL portal with the help of Complaint Hub. You can visit the links that are provided below and fill out the complaint form and submit it.
Keep the reference number and track the status or can register a complaint via e-mail or Twitter.
| helpdesk@jvvnl.org | |
| Complaint on Twitter |  jvvnlccare |
| Register Online JVVNL Complaint | Register Complaint |
| Register Complaint on Bijlimitra | Lodge Complaint |
| Track Complaint Status | Track Status |
| Scheduled/Ongoing Power Outage | Outage Status |
| Apply for New JVVNL Connection | Apply now |
| Consumer Service Corner | Access JVVNL Services |
| Bijli Mitra Mobile App | Android | iOS |
Note – If not satisfied or not resolved? You may lodge a grievance to the Consumer Grievance Redressal Forum (CGRF) of Jaipur Vidyut Vitran Nigam Limited.
Tips – Further, you may file an online petition (e-filing) to the Electricity Ombudsman of the Rajasthan Electricity Regulatory Commission.
Categories of Electricity Services Complaints of JVVNL
Register Complaints of Electricity in these categories
- Electricity supply outages, frequent low and high voltage or any other disruption related to electricity consumption or supply
- Transformer-related complaints, blast or fire, power failure etc.
- JVVNL electricity bill-related complaints – Bill not paid or issues of bill payment or discount in the due bill
- Report the disruption or failure of street lights or Emergency Accidents due to electrical wire contact.
- New Electricity connection complaints, new connection issues on the online application or under the Saubhagya Scheme
- Any issues related to smart meters or industrial electricity meters, request to upgrade from an old meter to a smart meter
- Any other JVVNL, Rajasthan services-related grievances that are not solved by the helplines.
Resource:
- Jaipur Vidyut Vitran Nigam Limited, Rajasthan – jvvnl
- Rajasthan Electricity Regulatory Commission – rerc portal
