The Karnataka State Police is the law enforcement agency of the state of Karnataka, headed by the Director General of Police (DGP). It is headquartered in Bangalore, the capital city of Karnataka. The Karnataka Police works under the Department of Home Affairs, Government of Karnataka, and is responsible for maintaining law and order, preventing and detecting crime, and enforcing various laws and regulations.
Some of the major departments and units are:
| Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others. |
- Criminal Investigation Department (CID)
- Intelligence Wing
- Law and Order
- Crime & Technical Services Wing
- Traffic Police
Some other specialized units are the Police Computer Wing, Women and Child Protection Cell, Karnataka State Industrial Security Force, Home Guards and Civil Defence, and Forest Cell.
The administrative structure of the Karnataka Police is divided into 6 Police commissioners, headed by the Commissioner of Police (CP) and 7 Ranges, headed by the Inspector General of Police in Karnataka. Further, ranges consist of 31 districts, each headed by the Superintendent of Police (SP).
Need help or want to report an incident to the Karnataka Police? Instantly get help or report incidents to Karnataka Police through the toll-free helpline number, email, or by filing an online e-FIR/complaint. Visit the nearest police station to formally file an FIR/NCR (Non-Cognizable Report) for civil/criminal offences in Karnataka. In case of unresolved cases, you may escalate the matter to higher police authorities.
Have emergency? Dial 112 (Emergency Response Support System) for immediate assistance from Karnataka Police. Additionally, for police aid, call 100.
How to File an e-FIR or Police Complaint to the Karnataka State Police?
Karnataka Police has an integrated Crime and Criminal Tracking Network & Systems (CCTNS) and an online citizen-centric portal for citizens to report incidents. By using this, lodge police complaints or file online e-FIRs for cases involving unknown accused or Non-SR (Non-Serious Report).
Before proceeding, understand the difference:
- Police Complaint: This can be oral or written, accusing someone of an offence, applicable for both cognizable and non-cognizable crimes without a specific format.
- FIR (First Information Report): Initial information, submitted orally or in written format on plain paper, about cognizable offences (civil/criminal) to the police station.
Note that the FIR must be registered with the officer in charge or SHO of the Police Station, initiating a police investigation. Based on the FIR, the Magistrate may take subsequent action.
Please note: You can also call 112 and register a police complaint about public nuisances such as eve-teasing, smoking in public places, drunk people creating nuisances, loud sound systems at night parties, or illegal activities including gambling and betting.
For serious cases, reach out to your local police station or higher-ranking officers. Be aware of your rights and protect against misconduct by police officials, as defined in the “citizen charter” of the Karnataka Police.
Grievance Redressal Mechanism
in accordance with Home Department regulations, the grievance redressal mechanism of Karnataka Police has a three-tiered structure within each administrative hierarchy. Begin at the local police station and, if necessary, escalate the matter to the District Superintendent of Police (SP). Further, the matter can be escalated to Range Inspector General (IG), and finally, to the Director General of Police (DGP).
In the Commissionerate system of Karnataka Police, the City Commissioner of Police (CP) and the Deputy Commissioner of Police (DCP) at the City Police Headquarters hold positions as higher authorities.
Filing a Complaint:
| Registration Fee | No Charges (₹0) |
| Resolution Period | As per the rules defined by Karnakata Police (read citizen charter or code of conduct) |
| FIR Filing | Immediately at the Police Station |
| Copy of FIR | Free of Cost (mandatory) |
Methods of Lodging an FIR/Complaint with Karnataka Police:
- Online: Submit complaints/FIRs online through the Crime and Criminal Tracking Network & Systems (CCTNS), Citizen Centric Portal. You may also use social channels or the Karnataka State Police App for filing complaints.
- Offline: Dial 112 for Emergency Response and report incidents, call on the helpline number, or visit local police stations to file FIRs or make complaints in person.
3 Levels of Escalation:
- Superintendent of Police (SP), District
- Inspector General of Police (IGP), Range
- Director-General & Inspector General of Police (DG & IGP), Karnataka State Police Headquarters
To escalate pending cases, communicate with the designated Police Officer of the respective department in Karnataka.
Level 1: File an e-FIR or Complaint, Karnataka Police
In Karnataka, citizens can request for investigation for general cases, be they civil or criminal, by submitting a complaint or registering an FIR at the local police station. For non-serious cases, whether civil or non-criminal, the Crime and Criminal Tracking Network & Systems (CCTNS) platform can be used to lodge an online e-FIR or Police Complaint.
When filing an online FIR or police complaint, ensure to include the following details:
- Complainant Details: Name, address, and contact information of the person filing the complaint.
- Incident Details: Nature of the incident, Information about the victim, accused (if known), and Date and time of the incident.
- Stolen Property or Motor Vehicle Details (if applicable)
- Supporting Documents: Include any supporting documents, identification cards, or media files of evidence that can help in the investigation.
- Specify the preferred Police Station where you would like the FIR to be registered or the complaint to be addressed.
When submitting the FIR, you may use plain paper and use a simple application format that includes the mentioned information. There is generally no specific format required for the FIR/complaint application.
1. File an FIR
Register an e-FIR (Non-SR cases):
| Lodge Online FIR to Karnataka Police | File an FIR |
| Track FIR Status | Click to Search |
| Local Police Station | Click to contact (karnataka.gov.in) |
| DGP Police Headquarters |
File your complaint |
For technical problems related to CCTNS – Karnataka, while registering a complaint, send an email to the Nodal Officer at policeithelpdesk@ksp.gov.in or call at +918022943781 / +918022943072.
Want to file a case? File a case online by e-filing to District/High Courts.
Emergency tip: In emergency situations, you may “request help” from the 112 Emergency Response Support System (ERSS) in Karnataka, providing your location.
Citizen Helplines:
| Police Helpline Number | 112, 18004250100, +918022942111 |
| DGP Police HQ Control Room | +918022211777, +918022942337 |
| Other Helplines | 1090 (Women), 1098 (Child) |
| Traffic Police Control Room |
+918022943131 (East), +918022943030 (West), +918022943663 (Central) |
| Anti-Corruption Bureau (ACB) | +918022342101, +918022342103 |
Report a cybercrime: Call 1930 or file a complaint online through the National Cybercrime Reporting Portal. Additionally, send an email detailing the cybercrime to the Cyber Crime Department at police_ksp@gov.in.
2. Lodge a Police Complaint
Register a police complaint (Civil or Criminal) with Karnataka State Police about the incident:
| Register Online Police Complaint | File a Complaint |
| Report lost document/article | Click to Report |
| Email (Police HQ) | police_ksp@gov.in |
Police Control Room:
- Police HQ: Report to Police Headquarters (DGP) by email at crdgcontrol@ksp.gov.in / police@ksp.gov.in or call at +918022942777.
- Anti-Corruption Bureau: Call at +918022342100 or email adgp.acb@karnataka.gov.in / sphq.acb.acb@karnataka.gov.in to report a case of police corruption to the Vigilance Officer.
Important: For more detailed information about the Karnataka Police, you can file an online RTI (Right to Information) request with the department.
3. E-Services
Karnataka Police offers a range of e-services for citizens, facilitating online access to certificates and licenses through Seva Sindhu. These services include online applications for Police Clearance Certificates, traffic challan payments, character verification, and verification for domestic help or tenants.
You can apply online or download forms for these services:
1. License:
- Temporary License for Sale of Crackers
- License for Amplified Sound Systems
- License for Amusement
2. Application:
- Clearance and No Objection Certificate (High rise Building)
- NOC for Petrol Pump, Hotel, Gas Agency, Passport etc
- NOC for Setting up for Petroleum, Diesel and Naphtha Sale and Transport
- Police Clearance Certificate for going abroad/Foreign Nationals
- Police Verification Certificate (PVC) for Domestic servants, tenants, or Paying Guests
3. Application for Other Services:
- For police antecedent verification certificate (Sindhutva – G2G)
- For Locked home registration
- Permission for Peaceful Assembly and Procession
- Complaint registration for citizen services
Access these citizen services online and download the necessary forms through the “Seva Sindhu – Karnataka State Police” portal of the Govt. of Karnataka.
Police Commissionerates, Karnataka State Police
If citizen complaints are not resolved at the local police station, contact the Police Control Room of the respective City Police Commissionerate of the Karnataka State Police. Each City Commissionerate is headed by the Commissioner of Police (CP).
Contact details of concerned Police Commissionerates:
| Commissionerate | Contact Details |
|---|---|
| CP, Bengaluru City | Phone: +918022942222, +918022942215 Email: ccrblore@ksp.gov.in, compolbcp@ksp.gov.in |
| CP, Mysuru City | Phone: +918212418339, +918212418300 Email: compolmyc@ksp.gov.in |
| CP, Mangaluru City | Phone: +918242220800, +918242220801 Email: compolmgc@ksp.gov.in, ccrmgc@ksp.gov.in |
| CP, Hubballi-Dharwad City | Phone: +918362233555, +918362233500 Email: compolhdc@ksp.gov.in, ccrhub@ksp.gov.in |
| CP, Belagavi City | Phone: +918312405233, +918312405279 Email: compolbgc@ksp.gov.in, dcbgc@ksp.gov.in |
| CP, Kalaburagi City | Phone: +918472228112, +918472248500 Email: copkbc@ksp.gov.in, citycontrolkbc@ksp.gov.in |
District Superintendent of Police (SP)
If your complaint is not addressed at the local police station, particularly for criminal, serious, or corruption-related cases, you should escalate it to the Superintendent of Police (SP) in your district.
Please note: If your citizen service complaints persist without resolution or if you have grievances regarding the functioning of the police, you can submit a complaint online through the “Janaspandana – Integrated Public Grievance Redressal System (IPGRS)” to the Appellate Officer for Karnataka Police at the Home Department of the Government of Karnataka.
Contact respective district SP:
Level 2: Range Inspector General of Police (IGP), Karnataka Police
At level 2, the Inspector General of Police (IG) is head of the Range to oversee district law enforcement. If a case remains unresolved despite the efforts of the District Superintendent of Police (SP), it should be escalated to the respective Range IGP in Karnataka.
Contact Range Inspector General of Police (IGP):
| IGP Range | Contact Information |
|---|---|
| IGP Ballari Range | Phone: +918392254400, +918392255009 Email: igpblr@ksp.gov.in, dsphqigpblr@ksp.gov.in |
| IGP Central Range, Bengaluru | Phone: +918022264412, +918022942598 Email: igpcr@ksp.gov.in |
| IGP Eastern Range, Davangere | Phone: +918192237830, +91819237829 Email: igpe@ksp.gov.in |
| IGP Northern Range, Belagavi | Phone: +918312405201, +918312405200 Email: igpnr@ksp.gov.in |
| IGP North Eastern Range, Kalaburagi | Phone: +918472263601 Email: igpner@ksp.gov.in |
| IGP Southern Range, Mysuru | Phone: +918212421200, +918212418602 Email: igpsr@ksp.gov.in |
| IGP Western Range, Mangalore | Phone: +918242220501 Email: igpwr@ksp.gov.in |
Level 3: Director General of Police (DGP), Karnataka Police
The Director General & Inspector General of Police (DG & IGP) functions as the principal administrative authority, overseeing police matters across all jurisdictions under the Range Inspector General of Police (IG) and the Karnataka Police. If you have unresolved complaints or cases at lower levels, you have the option to escalate them to the DGP’s office for further review and resolution.
Contact Director General of Police (DGP) Office:
| Designation, KSP | Contact Information |
|---|---|
| DG & IGP, Karnataka State Police | Phone: +918022942999, +918022942882 Email: police@ksp.gov.in |
| ADGP, Law & Order | Phone: +918022942103, +918022211834 Email: adgplo@ksp.gov.in |
| DGP, CID, Special Units & Economic Offence | Phone: +918022254789, +918022942211 Email: dgp.cid@karnataka.gov.in, dgpcid@ksp.gov.in |
| ADGP Anti-Corruption Bureau | Phone: +918022342101 Email: adgp.acb@karnataka.gov.in |
| ADGP, CR & TS | Phone: +918022942102 Email: adgpcts@ksp.gov.in |
| ADGP, CTRS | Phone: +918022942106, +918022238000 Email: adgpctrs@ksp.gov.in |
| IGP, HQRS | Phone: +918022942102, +918022942282 Email: igphq1@ksp.gov.in |
| AIGP, Crime | Phone: +918022211845 Email: aigpcrime@ksp.gov.in |
| DIGP, Railways | Phone: +918022102659 Email: digprly@ksp.gov.in |
| IGP, Forest Cell (CID Office) | Phone: +918022288600, +918022942234 Email: igpforestcell@ksp.gov.in |
| CID Civil Control Room | Phone: +918022942444, +918022094498 |
| Bengaluru City Control Room | Phone: +918022942222, +918022943400 |
| Railway Control Room | Phone: +918022942666 |
Need more help? For department-specific assistance in Karnataka, follow the defined procedures by the Karnataka Police. Contact the Control Room of the Director General of Police for guidance. If urgent, visit the nearest police station. Further, you may take help from a professional, like a lawyer, for additional legal advice.
